Application of the Privacy Policy

This Policy sets out the manner in which restaurant Wakai collects, uses and protects information voluntarily provided by users of its site and information automatically transmitted by their Internet server. This Policy applies to the entire https://restaurantwakai.ca site and to the products and services offered by restaurant Wakai. The Policy also explains how to review or update your personal information and how to contact restaurant Wakai with any questions, suggestions or comments. restaurant Wakai reserves the right to change this Policy at any time without notice. We recommend that you read our Policy carefully and consult it regularly.

Collecting information

Two types of information are collected on our Web site.

a) Personal information

For the purposes of this Policy, the term “personal information” refers to information that identifies a natural person. Any action relating to an online reservation, a registration, the sending of a curriculum vitae or a contact form requires the voluntary transmission of your personal information. When this information is required to process your request, you will be notified. Restaurant Wakai collects the following information:

• First and last name
• Gender
• Street address
• Email address
• Phone number
• Credit card number

Please note that this list is not exhaustive and is subject to change without notice.

b) Non-personal information

For the purposes of this Policy, the term “non-personal information” refers to anonymous information usually recorded by Internet servers, such as the Internet protocol address (IP address), the date and time of access, and the operating system and browser used by the Internet user. Demographic statistics on our visitors (age group, country of origin, language of correspondence, etc.) and their browsing habits (pages consulted, number of visits, duration of consultation, etc.) are also considered to be non-personal information. Restaurant Wakai collects such information mainly through the use of cookies. Cookies are small data files that a browser installs on the hard disk of an Internet user’s computer when he or she first visits a website. User data is collected to enable Restaurant Wakai to provide its products and services, as well as for the following purposes: advertising, behavioral analysis and statistics, customer contact, interaction with social networks and external platforms, registration and authentication, response to comments, remarketing and targeting according to visiting habits.

Information collected

a) Personal information

Contact

The contact details voluntarily provided by users of the https://restaurantwakai.ca/ website may be used for the following purposes: to confirm receipt of an order, to send information about our company’s products and services, to contact them if necessary, to understand their needs and to obtain their level of satisfaction via a survey.

b) Non-personal information

Cookies

The use of cookies enables Restaurant Wakai to compile statistics that are used to analyze website traffic and to create advertisements.

Analytical tool

Our company uses the Google Analytics audience analysis tool to obtain demographic statistics on its visitors and statistics on their browsing habits. We can also use this data to better understand their behavior or improve the structure of our https://restaurantwakai.ca website. In addition, Google Analytics enables us to profile our current and potential customers, so that we can improve our product and service offering. To collect anonymous information and produce statistical reports, Google Analytics may use cookies, but without identifying you personally.

Advertising and remarketing

Our company uses Google Ads and Facebook Ads advertising tools to promote our products and services on search engines and to drive traffic to our https://restaurantwakai.ca website. These tools usedescookies and other technologies to track and analyze data, assess the popularity of content, better understand the online activities of Internet users and publish targeted advertisements (taking into account, for example, centers of interest, site visits or demographic data). The way in which Wakai Restaurant uses Google Ads and Facebook Ads enables it to adapt its marketing practices to better meet the needs of its customers and display ads that the company believes are likely to be of interest to them.

Cookie deactivation

Any user can activate or deactivate the use of cookies by Google. To do so, go to https://support.google.com/accounts/answer/61416?hl=fr You can also disable the delivery of ads targeted by interests or demographics on Google, by consulting the Ads Preference Manager. When you deactivate this setting, ads are not blocked. They still appear, but are generally no longer related to your interests, demographics or the sites you’ve visited.

Comments

When visitors leave comments on the site, we collect the data gathered through the comments form, as well as the visitor’s IP address for anti-spam protection purposes.

Media

If you upload an image to the website, it is not advisable to upload images that include location information (EXIF GPS). Visitors to the website can download and extract any location information from images on the website.

Cookies

If you leave a comment on the site, you can consent to the use of cookies by entering your name, e-mail address and web address. These cookies have been set for your benefit so that you do not have to re-enter them when you write further comments. These cookies are stored for one (1) year. If you have an account and log in to it, we will create a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal information and is deleted when you close your browser. When you log on to the site, we create several cookies to save your login information and display preferences. Login cookies are stored for two (2) days and display preference cookies are stored for one (1) year. If you select the “Remember me” option, your login information will be stored for a period of two (2) weeks. If you log out of your account, login cookies will be automatically deleted.

Content from external sources

Some articles on this website may include content from external sources (videos, images, articles, etc.). Content from external sources behaves in the same way as if the visitor were viewing it on the originating site. These originating sites may collect data about you, use cookies and, in turn, use third-party content and monitor your interactions with such third-party content, including tracking your interactions with third-party content if you have an account on this site and are logged in to this site.

Retention period

Your personal information will be kept only for the time necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Disclosure of your information

All information provided by users of our website, whether personal or not, remains confidential. All employees of restaurant Wakai are bound by this Policy. The use of this data is reserved to restaurant Wakai and to suppliers and partners with whom the company has a business relationship. The information will be transmitted to them only if restaurant Wakai deems that such disclosure is necessary to guarantee the provision of its products and services. In all other cases, no disclosure of your information to a third party will be authorized. In the event that restaurant Wakai needs to transmit personal information to a party whose service has not been retained by restaurant Wakai, you will be notified in writing, in advance. Only your express consent will permit such disclosure.

Your rights regarding the use of your personal data

If you have an account on this site or have left comments, you may request a file containing all information collected about you, including any information collected by our site. You may request that we delete any personal information we hold about you. This does not include information collected for administrative, legal or security purposes.

Where we send your information

Visitors’ comments may be verified by an automated spam detection service.

Additional information

Protecting your information

We make every reasonable effort to ensure the security of personal information provided by users of our website. A technician ensures the functionality of the server and forms used for our website. In addition, Wakai Restaurant has adopted appropriate security measures to protect its customers against the loss or unauthorized use of their personal information, including credit card information.

Collection and use of information by third parties

Certain non-personal information, as defined in section 4b), may be collected by a third party.

Statistics

To gather information about its users and their browsing habits,restaurant Wakai uses statistics from the Google Analytics tool. When this information is used for restaurant Wakai’s own purposes, it is protected by this Policy. Google Analytics may, however, collect data for its own use. In this case, your information is collected, used and protected according to its own Privacy Policy.

Advertising and remarketing

To create advertisements, Restaurant Wakai uses Google Ads and Facebook Ads. When the information provided by this service is used for the personal purposes of restaurant Wakai, it is protected by this Policy. Google Ads and Facebook Ads may, however, collect data for their own use. In this case, your information is collected, used and protected according to their respective policies: Facebook Privacy Policy – Google Privacy Policy.

Withdrawal and correction of your personal information

David Gagné is Wakai Restaurant’s Privacy Officer. To remove your name from Wakai’s electronic entry lists, or to change the personal information you have provided, please e-mail your request to marketing-gestiondg@hotmail.com.

Update to the above policy

We may modify the content of this Privacy Policy at any time. We therefore invite you to consult it on a regular basis in order to remain informed of the way in which we handle personal information.

This version was updated on January 01, 2025.

Questions and comments

Our company encourages you to make any inquiries, suggestions or comments you may have regarding this Privacy Policy. You may contact us at any time by e-mail at marketing-gestiondg@hotmail.com.